Terms & Conditions
Please find our Terms & Conditions here for all our classes. Should you have any questions, please feel free to contact us.
Upon submitting your application for STARS Performing Arts School you are agreeing to the Terms & Conditions laid out below.
general terms and conditions for all stars classes and services
Office hours
Our office hours are 10am-6pm, Monday-Friday
Enquiries and complaints
Enquiries can be made by the contact information provided on the contact us page.
Should you have a query or complaint, please contact Stars at your earliest convenience and we will endeavour to respond as soon as possible and within 48 hours. At first instance, we can be contacted by phone or email and complaints will be handled with professionalism and care.
Our child protection and safeguarding policy can be found here.
Attendance, arrival and collection
Prompt arrival and collection is greatly appreciated as the studio space may be used for other activities and events.
We request that parents disclose if a child attends any other groups or performing arts classes.
Fees and Notice period
We offer trials for each class before committing to sign up.
By signing up to services at Stars Performing Arts School, you agree to be entered into a rolling contractual engagement to secure a place in the classes you select. There is a six (6) week notice period to be given in order to terminate this agreement.
Invoices for Stars services are sent out on 20th day of each month and payment is due by 1st day of the following calendar month. Payments made after 5th day of the calendar month will incur a late payment charge of two pounds (£2) per day for each day the payment is overdue.
Absence and Sickness
We encourage Stars students to attend each session to enhance learning as we are always working towards a performance, production or exam. Participation in productions and/or performances may be restricted if your child misses a substantial rehearsal period.
Please advise the Stars team if your child cannot attend for any reason as soon as possible. You are able to do this via the contact details on our contact us page.
Please keep your child at home if they are suffering from any of the following: – Diarrhoea, nausea, conjunctivitis, any unknown rashes, coughs, runny noses or ears combined with a temperature. Their absence should be until all symptoms have disappeared or until discharged by a G.P or hospital.
Please be aware that it is vital you ensure your child does not attend Stars if they or someone in their household has symptoms of COVID-19. A contactless temperature check may be taken on arrival to the studio should a child appear or claim to be unwell and Stars reserves the right to refuse acceptance of a child who is thought to be unwell to attend.
Allergies & Medication
We are a nut-free premise and ask that no sweets, fizzy drink or snacks containing nuts are brought into the building.
The nominated first aider on site will be the only team member to administer any necessary medication. Medication must be in its original container, and there are signed, clear instructions on dosage and times. Should your child become unwell at Stars, every effort will be made to contact the parents or legal guardian.
In the event of an emergency, where parents or legal guardians cannot be reached, Stars reserves the right to travel a child to A&E and remain with them until a parent or legal guardian is present.
Accidents
There is at least one first aider present at each session. If an accident occurs, you will be informed and it will be entered into the accident book which you will be asked to sign.
Please also see relevant information above in regards to A&E in cases of emergency.
Uniform
Full Stars uniform along with appropriate shoes is required for all classes.
Uniform orders can be placed via email.
Health & Safety
All of the Stars Team are DBS checked, some of our team are licensed chaperones, and at least one first aider is always present during Stars sessions.
Staff will be respectful and courteous at all times and we request visitors adopt the same policy.
Our child protection and safeguarding policy can be found here.
Personal Property
No responsibility can be accepted for loss or damage to clothing or belongings. We provide aprons for messy activities.
For safeguarding we ensure that doors are always locked during operating times for the protection of the children.
Valuables such as mobile phones, tablets and mp3 players should not be brought into the building – we have more than enough activities to keep your stars entertained! If these items are brought into the studio, they may be stored safely away in the Stars office until the end of the session when the items can be collected again.
Photographs
We require your permission to take photographs/videos of your child during rehearsals and performances. These may be used on the display boards around the building. Some photos may be used on the Stars website or social media platforms, including, but not limited to: Instagram, Facebook, YouTube, TikTok and Twitter. We also record shows for your enjoyment.
Outings
Weather and activity requirements depending, our activities can take place at the local park or library.
Food
We are a nut-free premise and ask that no sweets, fizzy drink or snacks containing nuts are brought into the building.
breakfast and After school club
operating Times
The Stars Breakfast club is open from 7:30am Monday – Friday.
After School Club is open from 3.00pm – 5.45pm, Monday – Friday
The last collection time is 5:45pm, if children are collected after this time late charges will apply. Please see below.
Departing After School Club
On collecting your child please ring the Stars bell situated in the courtyard and stand in front of the camera for identification.
A member of staff will then bring your child to you. We ask that you do not enter the building.
If your child is being collected by an alternative family member or friend, please notify Stars in advance with a written agreement issued via email. Please supply the person collecting with a password and relay this to Stars so we are able to confirm their identity.
Lateness
As listed above, if lateness occurs, a charge will be calculated at the end of the month and added on to the following month’s invoice.
Late collection is charged at £5 per child until 6:00pm. Then £1 per child, per minute thereafter.
Outings
Weather and activity requirements depending, our activities can take place at the local park or library.
Activities
As part of the after school club experience, the children will be involved in dance, singing, drama, crafts, fun and games.
In addition to this there are specific classes in ballet, tap, modern, acrobatics, singing, LAMDA and playing instruments. Further details are available here.
Food
We are a nut-free premise and ask that no snacks are brought into the building for breakfast and after school club services unless pre-agreed by Stars in writing.
Food provided at our after school club setting is either ham, cheese or jam sandwiches along with a piece of fruit and sometimes biscuits. On occasions there may be toasties, sausages, burgers, pizza and home-baked treats. Vegan options are available and further dietary requirements will need to be discussed.
Holiday workshops
Operating Times
Stars Holiday workshops run during the school holidays from 10am – 3pm, Monday – Friday, excluding Bank Holidays at Create Studios, 120a Hartopp Road, Clarendon Park, Leicester, LE2 1WF. Please visit our workshops page to see the current courses on offer.
Should you require wrap around care, we can offer these provisions, subject to staff availability. Please contact us in advance to discuss your requirements and we will do our best to accommodate.
Holiday workshops cost £35 per day for the main session of 10am-3pm and £7 per hour for wrap around care.
Attendees are requires to bring a packed lunch and comfortable clothes to move in with jazz/ dance shoes or indoor plimsoles.
Childcare vouchers are accepted for childcare services.
Departing Stars
On collecting your child please ring the Stars bell situated in the courtyard and stand in front of the camera for identification.
A member of staff will then bring your child to you. We ask that you do not enter the building.
If your child is being collected by an alternative family member or friend, please notify Stars in advance with a written agreement issued via email. Please supply the person collecting with a password and relay this to Stars so we are able to confirm their identity.
Lateness
The last collection time for the main workshop session is 3pm. If children are collected after this time, a late charge of £5 per child until 3:15pm will be incurred and then £1 per child, per minute thereafter.
Outings
Weather and activity requirements depending, our activities or lunch break can take place at the local park or library.
Activities
As part of the holiday workshop experience, the children will be involved in themed dance, singing, drama, crafts, fun and games.
Further details for each individual workshop are available here.
Food
Attendees are required to bring a pack lunch that is nut-free and contains no sweets or fizzy drink.
Stars can also provide food, if prearranged, for £3 per day. This includes a freshly made ham, cheese or jam sandwiches along with a piece of fruit and a snack. On occasions there may be toasties, sausages, burgers, pizza and home-baked treats. Vegan options are available and further dietary requirements will need to be discussed.
Wednesday dance classes
Class Times
The Wednesday Dance classes run from 4pm every Wednesday during term time at Create Studios, 120a Hartopp Road, Clarendon Park, Leicester, LE2 1WF.
Please see term dates available on the classes page and refer to information sent via email to see your relevant timings.
The session is charged based on ability level. Beginner classes are £7.50 per class or £18 for all three disciplines. Advanced classes are £8.50 per class or £19 for all three. Invoices are sent out every month with a breakdown of upcoming sessions included.
Arrival to Stars
On arrival to Stars, we ask students to please use the hand sanitiser available. We ask that students line up in the courtyard area for the teacher will greet the them and guide them inside to the studio.
All of the Stars Team are DBS checked, some of our team are licensed chaperones, and at least one first aider is always present.
Departing Stars
At the end of each session your child will be handed to you or your named trustee at the front gate of Create Studios. For Health and Safety we ask that you do not enter the building unless authorised to do so by a member of the Stars team. Children will only be allowed to leave with a known carer.
If the child is being collected by an alternative family member or friend, please supply them with a password and relay this to Stars too so we are able to confirm their identity.
twinkle stars - Friday afternoons
class Times
The Twinkle Stars Class runs 4-5:30pm every Friday during term time at Create Studios, 120a Hartopp Road, Clarendon Park, Leicester, LE2 1WF.
Please see term dates available on the classes page.
The session is charged at £18.00 per class and invoices are sent out every month with a breakdown of upcoming sessions included.
Arrival to Stars
On arrival to Stars, please use the hand sanitiser available for yourself and your little one. We ask that children line up in the courtyard area for the teacher will greet the them and guide them inside to the studio.
If we have received a completed application form with current contact details, you are very welcome to leave your child in our care and collect them at 5:30pm.
All of the Stars Team are DBS checked, some of our team are licensed chaperones, and at least one first aider is always present.
Departing Stars
At the end of each session your child will be handed to you or your named trustee at the front gate of Create Studios. For Health and Safety we ask that you do not enter the building unless authorised to do so by a member of the Stars team. Children will only be allowed to leave with a known carer and we may request a password for safeguarding purposes.
If the child is being collected by an alternate family member or friend, please supply them with a password and relay this to Stars too so we are able to confirm their identity.
acro classes - Friday afternoons
class Times
The Acro Classes run 4:30-5:30pm every Friday during term time at Create Studios, 120a Hartopp Road, Clarendon Park, Leicester, LE2 1WF.
Please see term dates available on the classes page.
The session is charged at £6.50 per class and invoices are sent out every month with a breakdown of upcoming sessions included.
Arrival to Stars
On arrival to Stars, we ask students to please use the hand sanitiser available. We ask that students line up in the courtyard area for the teacher will greet the them and guide them inside to the studio.
All of the Stars Team are DBS checked, some of our team are licensed chaperones, and at least one first aider is always present.
Departing Stars
Collection time for this class is 5:30pm.
At the end of each session your child will be handed to you or your named trustee at the front gate of Create Studios. For Health and Safety we ask that you do not enter the building unless authorised to do so by a member of the Stars team. Children will only be allowed to leave with a known carer and we may request a password for safeguarding purposes.
If the child is being collected by an alternate family member or friend, please supply them with a password and relay this to Stars too so we are able to confirm their identity.
tiny stars - Saturday mornings
Class Times
The Tiny Stars Class runs 9:30am-10:30am on Saturdays at Create Studios, 120a Hartopp Road, Clarendon Park, Leicester, LE2 1WF.
Please see term dates available on the classes page.
The session is charged at £6.50 per class and invoices are sent out every month with a breakdown of upcoming sessions included.
Arrival to Stars
On arrival to Stars, please use the hand sanitiser available for yourself and your little one. We ask that children line up in the courtyard area for the teacher will greet the them and guide them inside to the studio.
If your child has not yet started school, we kindly request you wait in the courtyard or nearby for the duration of the class so we can ask for assistance if your child needs to use the toilet during their session.
If your child has started primary school and we have received a completed application form with current contact details, you are very welcome to leave your child in our care and collect them at 10:30am.
All of the Stars Team are DBS checked, some of our team are licensed chaperones, and at least one first aider is always present.
Departing Stars
At the end of each session your child will be handed to you or your named trustee at the front gate of Create Studios. For Health and Safety we ask that you do not enter the building unless authorised to do so by a member of the Stars team. Children will only be allowed to leave with a known carer.
If the child is being collected by an alternative family member or friend, please supply them with a password and relay this to Stars too so we are able to confirm their identity.
street dance - Saturday afternoons
Class Times
The Street Dance class runs 1-2pm on Saturdays at Create Studios, 120a Hartopp Road, Clarendon Park, Leicester, LE2 1WF.
Please see term dates available on the classes page.
The session is charged at £6.50 per class and invoices are sent out every month with a breakdown of upcoming sessions included.
Arrival to Stars
On arrival to Stars, we ask students to please use the hand sanitiser available. We ask that students line up in the courtyard area for the teacher will greet the them and guide them inside to the studio.
All of the Stars Team are DBS checked, some of our team are licensed chaperones, and at least one first aider is always present.
Departing Stars
Collection time for this class is 2pm. Students are welcome to stay in the studio to begin their Saturday Stars sessions from 2pm.
At the end of each session your child will be handed to you or your named trustee at the front gate of Create Studios. For Health and Safety we ask that you do not enter the building unless authorised to do so by a member of the Stars team. Children will only be allowed to leave with a known carer and we may request a password for safeguarding purposes.
If the child is being collected by an alternate family member or friend, please supply them with a password and relay this to Stars too so we are able to confirm their identity.
Saturday stars
Class Times
The Saturday Stars runs 2-4:30pm on Saturdays at Create Studios, 120a Hartopp Road, Clarendon Park, Leicester, LE2 1WF.
Please see term dates available on the classes page.
The session is charged at £29.50 per class and invoices are sent out every month with a breakdown of upcoming sessions included.
Arrival to Stars
On arrival to Stars, we ask students to please use the hand sanitiser available. We ask that students line up in the courtyard area for the teacher will greet the them and guide them inside to the studio.
All of the Stars Team are DBS checked, some of our team are licensed chaperones, and at least one first aider is always present.
Departing Stars
Collection time for this class is 4:30pm.
At the end of each session your child will be handed to you or your named trustee at the front gate of Create Studios. For Health and Safety we ask that you do not enter the building unless authorised to do so by a member of the Stars team. Children will only be allowed to leave with a known carer and we may request a password for safeguarding purposes.
If the child is being collected by an alternate family member or friend, please supply them with a password and relay this to Stars too so we are able to confirm their identity.